SMS Privacy Policy — Sciarrino's Pizza

Last updated: June 26, 2026

This SMS Privacy Policy explains how Sciarrino's Pizza (operated by Deans Place LLC) ("we," "us," or "our") handles mobile phone numbers and the content of text messages in connection with our customer text messaging. This policy applies specifically to our SMS communications and supplements our general Privacy Policy.

No selling or sharing of mobile information

We do not sell, rent, or share mobile phone numbers or SMS consent data with any third party or affiliate for marketing or promotional purposes. Mobile information collected through our text messaging is used only to communicate with you about your orders and inquiries.

How our text messaging works

Our customer text messaging is two-way and conversational. You start the conversation by texting our business number, (302) 529-8897, to ask a question or place a pickup order. We reply to your messages to assist you. We do not send marketing or promotional text messages.

What information we collect

Your mobile phone number — the number you use to text us.
The content of the messages you send — questions, order requests, names, addresses (if you provide one), and any other information you choose to share with us.
Order details created from the conversation — items requested, pickup time, your first name, and a callback number.
Message metadata — date and time of each message, delivery status, and similar information our messaging provider records to operate the service.

How we use the information

To reply to questions you text us (hours, menu, order status).
To confirm orders and let you know when they will be ready.
To notify you about a problem or change with your order.
To keep records of orders for normal business operation and to resolve disputes.
To comply with applicable legal obligations.

Message frequency

Message frequency varies based on your interaction with us. You will generally only receive messages in response to texts you send or orders you place. There is no scheduled or recurring promotional messaging.

Message and data rates

Message and data rates may apply, depending on your mobile carrier and plan.

Opting out and getting help

You can stop receiving messages from us at any time by replying STOP to any text. We will send one confirmation message and then stop sending you further messages. Reply HELP at any time for help, or contact us at (302) 529-8897 or BillG23@me.com.

How we share information

We share information only with the service providers that help us operate our text messaging (for example, our telecommunications provider and our hosting provider), and only to the extent needed to operate the service. These providers are not permitted to use the information for their own marketing or promotional purposes. We may disclose information when required by law, such as in response to a subpoena or other legal process.

Data security and retention

We take reasonable measures to protect the mobile information we collect through our text messaging. We retain mobile phone numbers and the content of messages only as long as needed for the purposes described above or as required by law, after which the information is deleted or de-identified.

Children

Our text messaging is intended for adults. We do not knowingly collect mobile information from children. If you believe a child has provided mobile information to us, please contact us so we can remove it.

Changes to this policy

We may update this SMS Privacy Policy from time to time. Updates will be posted on this page with a revised "last updated" date. Continued use of our text messaging after an update constitutes acceptance of the updated policy.

Contact us

Sciarrino's Pizza (a DBA of Deans Place LLC)
2310 Carpenter Station Road, Wilmington, DE 19810
Phone/Text: (302) 529-8897
Email: BillG23@me.com